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JERMAINE LUGO
User Experience Designer
Problem: The healthcare system suffers from patients being completely oblivious of their wait time when scheduling appointments. Some high-risk patients may not be comfortable with densely populated waiting rooms and opt for a different appointment all together.
Solution: Create a B2C application that allows patients to properly gage if the doctor's office is too congested for their liking during certain times of the day through the implementation of a crowd meter. Another unique feature added to this application is the ability to see if your doctor is running late and if the patient would like to reschedule or continue to wait.
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